777cc Privacy Policy
Your Data. Your Rights. Our Commitment.

1 Who We Are

777cc ("we", "us", "our") is an online casino and sports betting platform accessible at 777cc.im, operated under an international gaming licence framework. We serve English-speaking players across Pakistan, including in Karachi, Lahore, Islamabad, Faisalabad, and beyond.

For the purposes of this Privacy Policy, 777cc is the data controller responsible for the personal data you provide when registering an account, making a deposit, placing a wager, or otherwise interacting with the 777cc platform. Any queries regarding data controllership may be directed to [email protected].

This Privacy Policy applies to all users of the 777cc website and any associated mobile-optimised interfaces. It governs our collection, use, storage, sharing, and protection of your personal data in connection with your use of the 777cc platform.

2 Data We Collect

777cc collects personal data in the following categories, depending on how you interact with the platform:

2.1 Registration & Identity Data

When you register a 777cc account, we collect your legal full name, date of birth, gender, nationality, residential address, email address, and mobile phone number. This data is required to create and manage your account and to fulfil our Know Your Customer (KYC) obligations.

2.2 Identity Verification Documents

To comply with anti-money laundering (AML) regulations and our international gaming licence obligations, we may request copies of your national identity card (CNIC), passport, or other government-issued identification, along with proof of address documents such as a utility bill or bank statement issued within the past three months.

2.3 Financial Data

We collect data relating to your deposits and withdrawals, including JazzCash account details, EasyPaisa mobile wallet identifiers, HBL or UBL bank account numbers, Meezan Bank account details, SadaPay identifiers, and USDT TRC20 wallet addresses. Full payment card numbers, if applicable, are processed by our PCI-DSS-compliant payment processors and are never stored on 777cc servers in unencrypted form.

2.4 Transactional & Gaming Data

We record all account transactions, including deposits, withdrawals, bonus credits, wagers placed, games played, cricket and PSL betting activity, game outcomes, and account balance history. This data is essential for account management, dispute resolution, and regulatory reporting.

2.5 Technical & Device Data

When you access the 777cc platform, we automatically collect your IP address, device type, operating system, browser type and version, screen resolution, device identifiers, and session timestamps. This data is used for security monitoring, fraud detection, and platform optimisation.

2.6 Communications Data

If you contact 777cc's customer support team via live chat or email, we retain records of those communications, including the content of messages, timestamps, and support ticket references. This helps us maintain service quality and resolve disputes fairly.

2.7 Responsible Gaming Data

Where you set deposit limits, session time limits, loss limits, or request a cool-off period or self-exclusion, we record those preferences and the dates on which they were set. This data is processed to enforce your responsible gaming choices and cannot be used for any other purpose.

3 How We Use Your Data

The personal data 777cc collects is used for the following purposes:

Purpose	Data Categories Used
Account creation and management	Registration & identity data, contact details
Identity verification (KYC)	Identity documents, address proof, date of birth
Processing deposits and withdrawals	Financial data, transaction history
Delivering casino and betting services	Gaming data, account balance data
Fraud prevention and AML compliance	All categories, device data, IP address
Customer support and dispute resolution	Communications data, transaction history
Responsible gaming enforcement	Responsible gaming preferences, gaming data
Platform security and integrity	Technical data, device identifiers, session logs
Regulatory reporting obligations	Identity data, financial data, gaming data
Service improvement and analytics	Aggregated, anonymised technical and gaming data
Promotional communications (with consent)	Contact details, gaming preferences

Where 777cc uses your data for direct marketing purposes — such as notifying you about new promotions, bonuses, or game releases — we will only do so with your prior consent, which you may withdraw at any time via your account notification settings or by emailing [email protected].

4 Legal Basis for Processing

777cc processes your personal data on the following legal bases under applicable data protection law:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you, including operating your account, processing transactions, and delivering gaming services.
• Legal Obligation: Processing required to comply with applicable law, including KYC, AML, and regulatory reporting requirements under our international gaming licence.
• Legitimate Interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, responsible gaming enforcement, and service improvement, where those interests are not overridden by your fundamental rights.
• Consent: Processing undertaken with your explicit prior consent, including direct marketing communications and certain non-essential cookies. Consent may be withdrawn at any time without affecting the lawfulness of processing prior to withdrawal.

5 Data Sharing & Disclosure

777cc does not sell your personal data. We may share your data with the following categories of third parties, strictly for the purposes outlined in this Privacy Policy:

• KYC & Identity Verification Providers: Licensed third-party services that verify the identity documents you submit. These providers process your data only as instructed by 777cc and are contractually bound to maintain confidentiality.
• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT processing intermediaries receive the minimum data necessary to process your transactions. All payment processors are bound by their own regulatory obligations and data protection commitments.
• Fraud Detection & Security Services: Specialist providers that analyse transaction patterns and device fingerprints to identify and prevent fraudulent activity on the platform. Data shared is limited to technical and transactional indicators.
• Game Software Providers: Licensed game studios whose titles are available on 777cc may receive anonymised or session-level data to support game delivery and fairness certification. No directly identifiable personal data is shared with game providers without your knowledge.
• Regulatory & Law Enforcement Authorities: Where required by law, court order, or regulatory directive, 777cc may disclose personal data to competent authorities. We will notify you of such disclosure where legally permitted to do so.
• Professional Advisers: Solicitors, accountants, and auditors engaged by 777cc may access personal data on a confidential, need-to-know basis as part of their professional engagement.

6 Cookies & Tracking Technologies

777cc uses cookies and similar tracking technologies to operate the platform, maintain your session, remember your preferences, and analyse platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Enable personalised features such as remembering your preferred language, game lobby view, and responsible gaming settings. These can be disabled, but doing so will affect your platform experience.
• Analytics Cookies: Collect aggregated, anonymised data about how players navigate the platform. This data is used to improve platform usability and game selection. Analytics cookies require your consent and can be disabled via the cookie preference centre.
• Marketing Cookies: Used only with your explicit consent to deliver relevant promotional communications based on your platform activity. You may withdraw this consent at any time through your account settings.

You can manage your cookie preferences at any time through the 777cc cookie preference centre, accessible from the footer of every platform page. Please note that disabling strictly necessary cookies will prevent you from logging in or using the platform.

7 Data Retention

777cc retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, subject to the following specific retention periods:

• Account Data: Retained for the duration of your active account and for a minimum of 5 years following account closure, in compliance with AML record-keeping obligations under our international gaming licence.
• Identity & KYC Documents: Retained for a minimum of 5 years from the date of verification, or longer if required by applicable regulatory authority directive.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in line with standard financial record-keeping requirements.
• Communications Data: Support communications are retained for a maximum of 3 years from the date of the last interaction, or longer where a dispute remains unresolved.
• Technical & Device Logs: Retained for a maximum of 13 months from the date of recording, unless extended retention is required for an active fraud investigation or legal proceeding.
• Responsible Gaming Records: Retained for the duration of your account and for 5 years following closure, to protect against circumvention of self-exclusion commitments.

Upon expiry of the applicable retention period, your personal data will be securely deleted or irreversibly anonymised. Where data is anonymised, the resulting anonymised dataset no longer constitutes personal data and may be retained indefinitely for analytical purposes.

8 International Data Transfers

8.1 As an internationally licensed platform serving players across Pakistan, 777cc may transfer your personal data to servers and third-party processors located outside Pakistan. Such transfers are necessary to provide the services described in this Privacy Policy.

8.2 Where personal data is transferred internationally, 777cc takes appropriate measures to ensure that an adequate level of protection is maintained. These measures may include standard contractual clauses, binding corporate rules, or transfers to jurisdictions that have received an adequacy determination from a relevant authority.

8.3 By registering a 777cc account and accepting these terms, you explicitly consent to the transfer, storage, and processing of your personal data outside your country of residence in accordance with this Privacy Policy.

9 Your Rights

777cc recognises and respects the following data subject rights. You may exercise any of these rights by contacting the 777cc support team via live chat or by emailing [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of all personal data 777cc holds about you. We will provide this in a structured, commonly used format.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that it be corrected or updated.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis exists. This right is subject to our obligations to retain certain data under AML and gaming licence regulations.
• Right to Restriction: You may request that we restrict processing of your personal data in certain circumstances, such as while the accuracy of data is contested or a legitimate interests objection is assessed.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request that your data be provided to you in a machine-readable format for transfer to another controller.
• Right to Object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, processing for that purpose will cease immediately upon receipt of your objection.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.

10 Children's Privacy

10.1 The 777cc platform is strictly intended for players who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21.

10.2 During the registration process, 777cc collects date of birth information and reserves the right to request documentary proof of age at any stage. Accounts found to belong to individuals under 21 will be immediately suspended, and any balance held in such accounts will be refunded to the deposit source after verification of the account holder's identity and age.

10.3 If you are a parent or guardian and believe that a minor may have created a 777cc account, please contact us immediately at [email protected]. We will investigate promptly and take all necessary action to close the account and return any deposited funds.

10.4 777cc does not direct any marketing communications toward minors and does not knowingly permit minors to access the platform. Our fraud and KYC systems include age verification checks designed to detect and prevent underage registrations.

11 Security Measures

11.1 777cc implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:

• TLS 1.3 encryption for all data in transit between your device and 777cc servers;
• AES-256 encryption for sensitive data at rest, including identity documents and financial records;
• Multi-factor authentication requirements for all 777cc administrative access;
• Role-based access controls that limit employee access to personal data to those with a documented operational need;
• Continuous automated monitoring for unusual access patterns, data exfiltration attempts, and injection attacks;
• Regular third-party penetration testing and vulnerability assessments of the 777cc platform and infrastructure;
• Documented incident response procedures that include mandatory notification obligations in the event of a data breach.

11.2 While 777cc takes all reasonable and proportionate measures to secure your personal data, no internet-based system can guarantee absolute security. Players are responsible for maintaining the security of their own devices and account credentials. If you suspect your account has been compromised, contact 777cc support immediately via live chat or at [email protected].

12 Third-Party Links

12.1 The 777cc platform may contain links to third-party websites, including payment provider portals and game provider homepages. These third-party sites operate independently of 777cc and are governed by their own privacy policies.

12.2 777cc accepts no responsibility or liability for the privacy practices of any third-party website. We recommend that you review the privacy policy of any third-party site you visit before providing any personal data.

12.3 The inclusion of a link to a third-party site on the 777cc platform does not constitute an endorsement of that site's privacy practices or data handling standards.

13 Policy Updates

13.1 777cc reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our licensing obligations. The date of the most recent update is displayed at the top of this page.

13.2 Where material changes are made to this Privacy Policy — particularly changes that affect how we use your personal data or the rights available to you — we will notify registered players via the email address associated with their account or via a prominent notice on the 777cc platform homepage at least 14 days before the changes take effect.

13.3 Your continued use of the 777cc platform following notification of any amendment constitutes acceptance of the revised Privacy Policy. If you do not accept the revised terms, you should cease using the platform and contact [email protected] to request account closure.

13.4 Previous versions of this Privacy Policy are available on request by emailing [email protected] with the subject line "Privacy Policy Archive Request".

14 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or 777cc's data processing practices, please contact the 777cc Data Support team through any of the following channels:

• Email: [email protected] — subject line: "Privacy Enquiry"
• Live Chat: Available 24/7 in both Urdu and English via the live chat widget on the 777cc platform. Live chat agents can escalate data subject requests to the appropriate team.
• Response Time: Email responses within 24 hours; live chat responses typically within 3 minutes.
• Coverage: We serve players across all of Pakistan — Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and beyond.